Your privacy matters to us. People share very personal things with us, and we treat every conversation as private. This policy explains what information we collect, how we use it and the choices you have.
Information We Collect
When you message us on WhatsApp, you may share:
- Your name and WhatsApp number
- Your date, time and place of birth (for astrology and numerology)
- Details of your situation and your question
- A partner’s first name or date of birth, if you choose to share it for a reading
Please only share another person’s details when it’s appropriate. We never ask for anyone’s hair, belongings or private photos, and we never ask for passwords, bank logins or government ID numbers.
When you visit the Website, basic technical information may be collected automatically through standard website logs and analytics cookies. This includes your browser type, device, the pages you visit and your approximate location.
How We Use Your Information
We use your information only to:
- Reply to your messages and provide the Services you ask for
- Prepare readings and rituals for you
- Send you updates about your Service on WhatsApp
- Understand how visitors use the Website so we can improve it
We do not sell, rent or trade your personal information, and we never share your story with anyone.
All our communication takes place on WhatsApp, which is owned by Meta. Messages you send through WhatsApp are also covered by WhatsApp’s own privacy policy and terms. We recommend you review them.
Payments
Payments are processed by third-party payment providers. We do not store your card or bank account numbers. Those providers handle your payment information under their own privacy policies. Please note that all payments are final and non-refundable, as explained in our Refund Policy.
How Long We Keep Information
We keep your messages and details only as long as we need them to provide the Services and follow up with you. You can ask us to delete your information at any time.
Your Choices and Rights
At any time, you can:
- Ask what information we hold about you
- Ask us to correct or delete your information
- Ask us to stop sending you messages
To make a request, message us on WhatsApp. Residents of California and other US states with privacy laws may have additional rights, and we will honor any valid request.
Cookies
The Website may use basic cookies to work properly and to understand traffic. You can block or delete cookies in your browser settings.
Children
Our Website and Services are only for adults aged 18 or older. We do not knowingly collect information from anyone under 18. If we learn that we have, we will delete it.
Security
We take reasonable steps to keep your information safe. No method of sending or storing information online is completely secure, so please share only what’s needed for your reading.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top shows the latest version.
Privacy Policy: Frequently Asked Questions
Privacy matters deeply in spiritual and relationship work. These answers summarise our privacy policy in plain English.
What does this privacy policy cover?
This privacy policy covers information you share with us on WhatsApp and basic technical information collected when you visit this website.
Do you share my story with anyone?
No. Your story, your messages and the names you mention are never sold, published or shared, except where the law requires it, as explained in this privacy policy.
Why do you ask for birth details or photos?
Only when a service needs them, for example birth details for Vedic astrology or palm photos for a palm reading. Under this privacy policy, they are used only for your reading.
Can I ask you to delete my information?
Yes. Message us on WhatsApp and we will delete the information we hold about you, unless we must keep a payment record by law. You can also delete our chat on your side at any time.
Does this website use cookies?
The website uses only the minimum technical data needed for it to load quickly and securely. We do not sell your browsing data.
How does the privacy policy fit with your other policies?
This privacy policy works together with our Terms of Service, Refund Policy and Disclaimer. If you have a question about the privacy policy, ask us on WhatsApp.
How is my information protected?
Conversations take place on WhatsApp, which uses end-to-end encryption. We do not copy your messages into other apps, and we keep only what is needed to provide your service and answer your follow-up questions.
Will you ever contact me from another number?
No. We contact clients only from our single WhatsApp number, +91 95860 43579. If anyone contacts you from another number, email or social media account claiming to be us, do not share personal details or payments with them, and let us know.
How long do you keep chat history?
We keep chat history only as long as it is useful for your service and follow-up questions, and for payment records where the law requires it. After that, it can be deleted on request. Children are not permitted to use our services, and we do not knowingly collect information from anyone under 18.
Thank you for trusting us with your story. Protecting it is part of our work, and we take that responsibility seriously every day.
Your privacy is never for sale, now or later.
If you would like any part of this page explained, simply send us a short message and we will reply as soon as we can.
Contact
For any privacy question or request, message us on WhatsApp: +91 95860 43579